PC/LAN Support Specialist Korry Electronics Seattle

PC/LAN Support Specialist

Job req #	Date posted	Pay rate/grade
020750	July 7, 2008	Hourly

Korry Electronics, a subsidiary of Esterline, is the internationally recognized leader in the design and manufacture of electro-optical display products, subsystems and discrete components for the aerospace and defense industries. We are a cutting-edge, industry pacesetter in many technologies (such as Night Vision and LED) that drive advances in critical applications for man-machine interfaces.

We currently have an opening for a PC/LAN Support Specialist.

RESPONSIBILITIES:

Under general supervision, support current and future LAN-based PC users at Korry. Provide PC hardware, software configuration, network and telecommunications support and trouble-shooting. The technical environment is Windows, MS Office, MS Project, HP3000, MANMAN MRP, MS Exchange, MS Outlook, and MS SQL Server.
Specific Responsibilities include; responding to the Help Desk; answering common HP and PC software package "how-to" questions; answering phone and voice-mail questions; assisting with new software installations; help with maintaining the asset tracking database, diagnose and repair of minor pc/network/telecom problems; designing PC images and maintaining the library of images; leading PC deployment including inventory, needs analysis, deploy schedule, and supervising temporary help; managing assigned Websites and facilitating the company Web authors’ group; managing the printing infrastructure; providing back-up to the network administrator.

REQUIREMENTS:

• High School Diploma or G.E.D
• 5 years experience in PC and large Local Area Network and software package support with at least 2 years of Windows workstation configuration management

PREFERRED:

• Microsoft certifications
• Exposure to manufacturing and ERP concepts/familiarity with Lean concepts
• Familiarity with ITIL concepts
• Self starter, outstanding communicator, and dedicated to internal customer service
  

PEOPLE make it happen at Korry. Our success is built on a philosophy that encourages personal growth, involvement and individual commitment in a team environment. Korry offers many exciting benefits including educational support, three flexible weeks off during your first year of employment, a subsidized ride to work, and the opportunity to work with the best people in the business.